how to make a return
We have introduced a new return system that utilises an online portal to allow you to seamlessly return items without the requirement for us to create the label for you. Click here for a step-by-step guide.
How do I make a return?
Returns are made simple and easy by using our online returns portal:
Can I return my order for store credit?
Can I return multiple orders with one label?
When will my return be processed?
Can I exchange an item from my order?
Can I use my own return service?
I have removed the tags, can I still make a return?
How should I package my item?
I received stickers and/or a lookbook with my order, do i need to return these also?
What if I change my mind?
Should I include anything else in my return?